At Medmin, we provide you with a named, personal secretary that will be a constant touch point in your patients’ journey under your care. From fact finding to empathy, your secretary will provide a full coverage to create a seamless experience for both clinician and patient.
We manage patient appointments from first contact to follow-up, including review appointments and scheduling across clinics. Patients receive timely communication and a smooth, professional experience.
Our team liaises directly with private hospitals to organise clinic slots and operating theatre lists. We secure the time and space you need to run your service efficiently – without you needing to pick up the phone.
We maintain full electronic patient records, ensuring up-to-date documentation, correspondence, and results are always at your fingertips; chasing results and reports on your behalf.
Running a private practice shouldn’t mean running yourself into the ground. With Medmin’s full admin support, you gain a responsive, experienced team dedicated to handling the details – so you can focus on patients, not paperwork.
From booking clinics and surgeries to maintaining complete electronic records, we make sure nothing slips through the cracks.
As a busy Upper GI consultant and specialist sarcoma surgeon, Professor Sam Ford needed a private practice setup that matched the precision of his clinical work. Juggling patient admin, hospital coordination, and day-to-day operations was not only time-consuming – it was a distraction from what mattered most.
With Medmin’s end-to-end administrative support, every aspect of his private practice – from scheduling and referrals to financial management – is handled seamlessly. This allows Professor Ford to focus entirely on surgery and patient care, confident that the rest is under control.
From initial contact and appointment reminders to follow-up coordination and aftercare, the entire journey is managed with consistency and care.
This creates a seamless experience for the patient – and frees the consultant from the burden of day-to-day comms.
We handle appointment scheduling, theatre bookings, hospital communications, and referral management across multiple sites and systems.
This ensures that clinics run smoothly, on time, and without operational gaps.
We manage medical correspondence, clinical letters, and patient records with speed and accuracy.
Our experienced admin team ensures documentation is completed promptly, securely stored, and shared with relevant parties. Consultants can trust that everything is compliant.
My practice runs smoothly. The admin support is excellent, responsive and a reassuring voice for patients.
I genuinely appreciate everything that goes on behind the scenes – it allows me to focus on being a surgeon.
Professor Sam Ford,
Consultant Upper GI & Sarcoma Surgeon
My practice runs smoothly. The admin support is excellent, responsive and a reassuring voice for patients.
I genuinely appreciate everything that goes on behind the scenes – it allows me to focus on being a surgeon.
Professor Sam Ford,
Consultant Upper GI & Sarcoma Surgeon