Total practice management – from enquiry through to follow up.
Medmin provides you with a named, UK-based medical secretary (Med PA) who becomes the control point for your entire private practice.
Acting as an extension of your clinic, your Med PA manages the day-to-day running of your practice across multiple hospitals and keeps your patients informed at every touchpoint.
Each Med PA supports a small portfolio of consultants, ensuring a personalised service that frees you to focus on patient care.
Our lines are staffed from 8am-6pm, handling appointments from first enquiry to follow-up.
Patients benefit from prompt communication and a professional experience.
Your Med PA coordinates clinic diaries across hospital systems and platforms.
This ensures the time and space you need to run clinics smoothly without gaps or overlaps.
We liaise with private hospitals to organise theatre lists and coordinate procedures around your schedule.
Waiting lists are managed so theatre slots are filled efficiently.
We arrange investigations, track results, and prepare patients for consultations.
Your Med PA monitors results and follow-ups so no important actions are missed.
We transcribe dictations into professional letters and manage correspondence.
Reports and test results are chased to ensure documentation stays complete and up to date.
We maintain organised electronic patient records and prepare accurate billing data.
Billing information is provided ready for submission to insurers or payment platforms.
While you work with a named Med PA who knows your practice inside out, our wider support team ensures continuous coverage.
If your Med PA is on leave, another Medmin secretary will step in to maintain momentum of enquiries ensuring total coverage of your private practice.
We provide a dependable point of contact, clear next steps for patients and hospitals and consistent professional communication.
Our Med PAs don’t just support clinicians – they support patients too. On our partnered, third-party review platform, Doctify, patients consistently praise the compassion and efficiency of our Med PAs.
“The admin team at the Menopause Clinic are compassionate and excellent“
“…secretary Louise who gives an excellent admin service and answers any queries I have”
“Keely is brilliant – she is very efficient and kept me updated with correspondence”
“The admin support is excellent, responsive and a reassuring voice for patients. It allows me to focus on being a surgeon.”
Prof. Sam Ford, Consultant Upper GI & Sarcoma Surgeon
Professor Ford’s words reflect the tangible value of having a Med PA handle your practice’s day-to-day administration.
By trusting us with the logistics, clinicians like him gain time and peace of mind to focus entirely on patient care.
